FAQs

Please have a look at our frequently asked questions.

FAQs

Please have a look at our frequently asked questions.

Shopping Information

What Shipping Methods Are Available?

We use Delhivery courier service to deliver our products. On some locations we also use India Post and DTDC as per your convenience.

Will the plants reach me safely?

Don’t worry, we pack the plants well in safe packing so that the plant can reach you in the right condition.

How Long Will It Take To Get My Package?

We ship the order within 3 to 5 business days of the order date. Transit time takes approximately 4 to 7 business days based on your location. The delivery time may be more or less due to your location, public holiday, climate condition or any other reason.

Payment Information

What Payment Methods Are Accepted?

All Major Credit & Debit cards, Net banking, UPI and Wallets are accepted.

Is Buying On-Line Safe?

Yes, your connection is secure and safe. So don’t worry, we use Razorpay payment gateway who use all security measures to prevent you from any theft or fraud.

Orders & Returns

How do I place an Order?

Just by visiting our site add desired products to your cart and then click on checkout, fill your details and pay the amount.

How Can I Cancel Or Change My Order?

By just calling us you can cancel or change the order details. Order once placed it can be cancelled or change within 24 hours of order placement. Afterwards no cancellation or change request will be accepted.

Do I need an account to place an order?

Yes, We require working email id to create your account also we require this email to send your order details and order related notifications.

How Do I Track My Order?

You can track your order by simply visiting your My Account section or filling in basic details on the Order Tracking page.